Age restrictions are required on some of our products depending on the country, province, territory and/or state where the order is being placed.
The Restrictions in Ontario are as follows:
18+ for rolling papers.
19+ for vaporizers and vaporizer accessories.
19+ for cannabis smoking accessories.
It is the customers' responsibility to confirm the legality of receiving products purchased through The Peace Pipe Inc. in the country, province, territory and/or state where the order will be shipped. The Peace Pipe cannot be held responsible for persons who act in conflict with their national, provincial and/or state laws.
BACK-STOCK OR OUT-OF-STOCK ITEMS
Items may sometimes become back ordered or out of stock without notice. This may affect the estimated arrival date.
PHOTOS & PRODUCT INFORMATION
The Peace Pipe Inc. tries to make the photographs and descriptions of products as accurate as possible. Customers must note, manufacturers hold the right to change products, such as packaging or their contents without notice and therefore in some cases a product might not look exactly as pictured on the website. This is particularly true for any custom or hand-blown items as it is nearly impossible to blow glass exactly the same each time. The Peace Pipe will do its best to update these changes in a timely manner.
FORM OF PAYMENT
The Peace Pipe accepts payment in the form of
Federal and provincial tax is applied to all purchases within Canada. The provincial tax rate is determined by where the goods are being delivered.
Ontario Federal and Provincial tax will be applied to all orders being shipped internationally.
The Peace Pipe does not take shipping orders over the phone. All orders must be placed online.
The Peace Pipe does not deliver to P.O boxes
Butane Shipments can only be shipped using specific providers which may change the shipping rates available.
The Peace Pipe has a limited return policy and does not accept returns on any glass pieces.
All returns must be approved and a Return Authorization Form must be filled out and shipped back with the product. The Peace Pipe is not responsible for items returned without authorization.
Customers are responsible for shipping costs associated with returns unless approved by an appropriate member of the sales team.
It is recommended that customers insure their purchases as The Peace Pipe is not liable for items that are lost or damaged during transit.
If an item is received damaged the customer is to keep all packing material/boxes and contact The Peace Pipe within 48 hours of delivery. Photos of the damaged item and the original packaging is required and must be sent to email@example.com along with the Name, tracking number, invoice number, the broken or damaged product code and the required photos.
All of the above information is required to process a claim.
The Peace Pipe does not accept returns on used products.
The Peace Pipe does not offer a warranty program. All warranties for products such as vaporizers are Manufacturers warranty’s and must be dealt with through the companies the manufacturers delegate this to.
All returns or claims are processed on an individual basis.
The Peace Pipe Reserves the right to refuse the refund or exchange.